Desktop Remote Support

We use DWService.net for remote support of Windows, Mac, and Linux systems.
Please view the PDF instructions below.

DWService no install code for a one time session

dwservice.net.pdf
File Size:	300 kb
File Type:	pdf

Download File

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DWService with install code for a persistent agent

If you have received an install code here are the instructions.

dwserviceinstallcode.net.pdf
File Size:	371 kb
File Type:	pdf

Download File

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dwagent.exe
File Size:	6853 kb
File Type:	exe

Download File

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Android Instructions:

1. Download and install the Android App from Google Play.
2. Install the app.
3. From within the app, choose Enroll, and then use this code 010-639-0977 to enroll.
   
   

iPhone/iPad Instructions:

On-device setup To enroll/install

1. From the device, open: m.meraki.com
2. Enter this Network ID: 010-639-0977
3. Press register
4. In the profile that appears, press 'install', then 'install' again to confirm

To un-enroll/un-install

1. On the device, open 'Settings'
2. Select 'General'
3. Select 'Profiles'
4. Select 'Meraki Management'
5. Click 'Remove', then 'Remove' again to confirm