Remote Support &
Network Monitoring:

Currently we can remote/monitor:
Mac (All Flavors)
IOS (iPad, iPhone, iPod) 
Android (2.2 or higher)
Amazon Kindle Fire
Windows (XP and Newer, All Server Editions)

Windows and Mac Download Files:

Click on the "Download File" link below for your type of computer. (Windows or Mac)

When it asks to "Save", or "Run" click rtn. Depending on your computer you are going to click "Ok", "Allow", "Unblock" or any combination of the three.

All Versions of Windows & Windows Server
File Size:	3050 kb
File Type:	msi

Download File

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Mac All Versions
File Size:	506 kb
File Type:	pkg

Download File

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Android Instructions:

1. Download and install the Android App from Google Play.
   
2. Install the app.
   
3. From within the app, choose Enroll, and then use this code 010-639-0977 to enroll.
   
   

Amazon Kindle Fire Instructions:

1. From the device, open: m.meraki.com
2. Enter the following code: 010-639-0977 and click Register to download the app.
3. Install the app.
4. Return to m.meraki.com, enter your code again, and click Register to enroll.
5. Choose Systems Manager when prompted.

iPhone/iPad Instructions:

On-device setup To enroll/install

1. From the device, open: m.meraki.com
2. Enter this Network ID: 010-639-0977
3. Press register
4. In the profile that appears, press 'install', then 'install' again to confirm

To un-enroll/un-install

1. On the device, open 'Settings'
2. Select 'General'
3. Select 'Profiles'
4. Select 'Meraki Management'
5. Click 'Remove', then 'Remove' again to confirm